---
title: FlashInfo New Weekly Update [13th August 2023 - 19th Aug 2023]
description: "Now, users can click on the &quot;Research Contact&quot; button and obtain the contact information of people in real time based on the data research process..   This functionality has been added to:         For"
---

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3. [August 2023](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#august-2023)

# FlashInfo New Weekly Update \[13th August 2023 - 19th Aug 2023\]

### FlashInfo Discover

#### Submit A Ticket

- Users can now create and submit tickets.

![](https://static.dingtalk.com/media/lALPM4OsnkVIWlPNBQDNBZA_1424_1280.png?bizType=IM&auth_bizType=IM&auth_bizEntity=)

![](https://static.dingtalk.com/media/lALPM4c6HOoFVjrNAwzNAzo_826_780.png?bizType=IM&auth_bizType=IM&auth_bizEntity=)

- Added four request types:  
    - General Inquiry, 
    - Product Issue, 
    - Billing Issue, and 
    - Feature Request.

#### Research Contact in Real Time

Now, users can click on the **"Research Contact"** button and obtain the contact information of people in real time based on the data research process.. 

![](https://static.dingtalk.com/media/lALPM3yRoPvFBQzNBNDNCyg_2856_1232.png?bizType=IM&auth_bizType=IM&auth_bizEntity=)

**This functionality has been added to:**

- People Search
- Local Search
- People's Detail Page
- People's Data Directory Page

 

#### SalesLoft With FlashInfo

- Users can now integrate their SalesLoft with FlashInfo.

![](https://static.dingtalk.com/media/lALPM45VGjOcOQDNBLrNCfk_2553_1210.png?bizType=IM&auth_bizType=IM&auth_bizEntity=)

- **Users can now configure settings based on:** 
    - Company Mapping,
    - Contact Mapping, and
    - Contact Owner Mapping.

![](https://static.dingtalk.com/media/lALPM5yLFMbgPCvNAdrNA70_957_474.png?bizType=IM&auth_bizType=IM&auth_bizEntity=)

- Users can push data from FlashInfo to SalesLoft based on: 
    - Single Contact push
    - Bulk Contact Push

![](https://static.dingtalk.com/media/lALPM5yLFMbhcNHNAcPNA64_942_451.png?bizType=IM&auth_bizType=IM&auth_bizEntity=)

- In SalesLoft, users can view data based on Contact Owner mapping.

![](https://static.dingtalk.com/media/lALPM4c6HOo1SXDNAdLNBY4_1422_466.png?bizType=IM&auth_bizType=IM&auth_bizEntity=)

- Engage based activities, such as 
    - Sequence activities 
          - Add To Sequence log
          - Remove From Sequence log
    - Email activities 
          - Send Email Log
          - Reply Email Log
    - Call activities 
          - Call Recording URL
    - Get recorded in SalesLoft -> Contact -> Activities Section.

![](https://static.dingtalk.com/media/lALPM5yLFMbPLEfNAs7NBVc_1367_718.png?bizType=IM&auth_bizType=IM&auth_bizEntity=)

- **CRM Enrichment Built with SalesLoft as:** 
    - Users can import contacts from SalesLoft to FlashInfo,
    - Enrich contacts,
    - Add to sequence,
    - Add to dialer,
    - Remove from enrichment table, and
    - View before-and-after data for SalesLoft data.

![](https://static.dingtalk.com/media/lALPM4rHm48L3XvNAojNBJ8_1183_648.png?bizType=IM&auth_bizType=IM&auth_bizEntity=)

#### Zapier With FlashInfo

- We've implemented configurations for 1800+ apps based on Zapier and FlashInfo.
- Users can now build their workflows using Zapier and FlashInfo.

For Zapier integration, organizations must have the [**Elite Plan**](https://www.flashintel.ai/flashinfo-pricing/) and generate an **API key**.

![](https://static.dingtalk.com/media/lALPM45VGjPA3B7NBCjNCT8_2367_1064.png?bizType=IM&auth_bizType=IM&auth_bizEntity=)

- In Zapier, multiple templates have been successfully [launched with FlashInfo](https://zapier.com/apps/flashinfo/integrations)such as: 
    - Slack,
    - Mailchimp,
    - Google Contact,
    - Customer.io,
    - Upscale,
    - Reply.

![](https://static.dingtalk.com/media/lALPM45VGjPpVEnNA7zNBEg_1096_956.png?bizType=IM&auth_bizType=IM&auth_bizEntity=)

 

---

### FlashInfo Engage

#### Support for receiving SMS

- FlashInfo support for receiving SMS  and check into the FlashInfo as unified centralized view. 

![](https://knowledge.flashintel.ai/hubfs/image-png-Aug-21-2023-06-03-14-8902-AM.png)

![](https://knowledge.flashintel.ai/hubfs/image-png-Aug-21-2023-06-03-25-7218-AM.png)

#### Generate text message using FlashInfo AI

- FlashInfo support generating text messages through FlashInfo AI.
- User can able to use FlashInfo Content AI and write personalized SMS content using FlashInfo AI. 

![](https://knowledge.flashintel.ai/hubfs/image-png-Aug-21-2023-06-03-44-5913-AM.png)

- Support control SMS can send countries and submit TFN verification.

![](https://knowledge.flashintel.ai/hubfs/image-png-Aug-21-2023-06-04-06-0302-AM.png)

![](https://knowledge.flashintel.ai/hubfs/image-png-Aug-21-2023-06-04-23-9612-AM.png)

- Support assigning users who can use SMS
- Administrators can manage personnel who are allowed to use SMS in the Users tab of the SMS settings.

![](https://knowledge.flashintel.ai/hubfs/image-png-Aug-21-2023-06-04-45-4105-AM.png)

![](https://knowledge.flashintel.ai/hubfs/image-png-Aug-21-2023-06-04-56-2961-AM.png)

![](https://knowledge.flashintel.ai/hubfs/image-png-Aug-21-2023-06-05-09-5511-AM.png)

#### Get SMS Permission Control Access in Sequence

- Support for SMS Permission Control.
- SMS only available for Advanced and Elite subscribers

![](https://knowledge.flashintel.ai/hubfs/image-png-Aug-21-2023-06-05-31-2983-AM.png)

![](https://knowledge.flashintel.ai/hubfs/image-png-Aug-21-2023-06-05-38-7599-AM.png)

![](https://knowledge.flashintel.ai/hubfs/image-png-Aug-21-2023-06-05-46-4929-AM.png)

- Optimize AI commands for email generation

![](https://knowledge.flashintel.ai/hubfs/image-png-Aug-21-2023-06-06-09-3490-AM.png)

- CSV import contacts support manual Mapping

![](https://knowledge.flashintel.ai/hubfs/image-png-Aug-21-2023-06-08-32-9135-AM.png)

![](https://knowledge.flashintel.ai/hubfs/image-png-Aug-21-2023-06-08-41-6186-AM.png)

![](https://knowledge.flashintel.ai/hubfs/image-png-Aug-21-2023-06-08-47-2847-AM.png)

- Access the Email Engine service API

![](https://knowledge.flashintel.ai/hubfs/image-png-Aug-21-2023-06-09-05-9923-AM.png)

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