---
title: Creating a Sequence with Email and Call Steps
description: Sequences are an essential part of engaging with prospects in FlashInfo Engage. Before you can add people to a sequence, you must first create one.
---

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# Creating a Sequence with Email and Call Steps

## Sequences are an essential part of engaging with prospects in FlashInfo Engage. Before you can add people to a sequence, you must first create one.

Step 1: Access the Sequence Tab

1. Click on the "Sequence" tab within FlashInfo Engage.

Step 2: Create a New Sequence

1. Click on the "Add Sequence" button.  
   ![](https://lh6.googleusercontent.com/smt02stXOjTE9dEC-vWtC6RkTkZJUANufJTO3yBVc39xESa41swmHMtO3SZSW48YAt11ImnTv2wm664gu2i7EWXMzpfixLpqZJnoYzjTGzGVtKdPJDm4t3zpf42mJ9GVrXz5TyZ0ddTXK248VVL_91g)

Step 3: Add Email or Call Steps

1. Choose to add an "Email Step" or a "Call Step" to your sequence.  
   ![](https://lh5.googleusercontent.com/tJw07jtOS4yqCN1MhjDRGsD9bhe9NIdJUGR1XqXR_MLDrRxFQcC3xso_52sGcx8XSzqHZzkPM6Hk3p58QP519xfEpzm6_LtUWi2usBOI1KVdXARCUQ61SmpXmWYUba5NAkntpGYzwAGBq98nYrbjrMU)
2. For email steps, enter the email subject and content.  
   ![](https://lh6.googleusercontent.com/4AQhcWYLZLH4yGRxeF98X1Yj7zHClX6taVqXlEeWqdBPGRfI1xOixqnYMYC6Qw_-7e5pVcFEgFss7aljrnx6xZKBaT8_nHjlO8Uu7emZ--mnJmdyXE365T8esP3MPbwynp9tIFyxo83R99t4ln9j98A)
3. For call steps, use Text to Speech or upload a recording file. The dialer will automatically call the contacts and play the message.  
   ![](https://lh3.googleusercontent.com/RBk6AK-vAjtDj3VFb79B14KA3-1rEdf8IiHGQZUn4XGrZt_b7DAJiwR4Pi23LnVJI0GndvsvF0RLS-wJ7fOIF-9r1aayJQ077Lmlqpa14DKaKNuSnaGN6Qvk_fGpB5S9RWvn_atz5CrsYeWA8Gn3L7U)  
   ![](https://lh6.googleusercontent.com/uqzFWQ0zp6bw32hIZ5vKO4Hd_Au-oSLkU7FLyZ8NoSyA99wB343a042PDLGKLwS3PCo5qohvg1Q8G3Bb_bJnBBoRwAyBGAwyLYbW0NUTpoFjAOWdak2l-60Qjku4skp5yWTPfcZmLV2V6rxJAufcY_o)

Step 4: Customize Sequence Settings (Optional)

1. Adjust the delay between steps if desired.  
   ![](https://lh4.googleusercontent.com/mGqjBW4AWhGw4gw4e6CqBcZTe0I1aVL5_QsKjOEazX2Hy8-8QC1u_aPGpYaiTfxWaxDLAD7nviTfGbnDXfX9ZkIsdWMMMwMGJJ2ABfaixs1DcTQ2rkfuk1-mYJ2VrFeBbuPRuQmU01Lj9FVqbrvHY4s)
2. Edit the sequence settings, such as schedule and status flow, if necessary. You can also leave the default settings unchanged.
3. Edit the sequence title to better describe its purpose.  
   ![](https://lh5.googleusercontent.com/dhpUXhJiUfD5O37-t9KKmVagRZKC6vYp2VaTC9SA0j8mlS2r8Vc4mhfY7w72I2g6NOl95E8dXExgQzaGSNk3g8BeKzstD2YeTLsdD0jrKiTuBf5qwSHvtWZD4di4-Vxl3oUIvMboHSAmTTPqj0vhSjs)

Step 5: Save the Sequence

1. Click "Save" to finalize your sequence.  
   ![](https://lh5.googleusercontent.com/M5DLt9XRh2D50tOk_at67xMXQHAsuu-bWuB-vCNBr7U8yOo9JyutzcClgVGa6VklPKNYxF16oKwd7tNMhe3l6xMF4zJ7SDiPu712InmZ7CFocECXZcLO9cZtYoL4z06QP5Srk5n6vmy7HKIQ3aTHS_E)

Once you have completed these steps, you will have successfully created a sequence in FlashInfo Engage. You can now add contacts to the sequence and begin engaging with prospects using the steps and settings you have configured.

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