1. Support Personalized Automation based on Call Disposition
Background
In existing Dialer workflows, contacts are added to sequences based on specific Dispositions. To maintain the "whoever connects, follows up" principle, Admins previously had to create redundant automation rules for every single user, leading to a cluttered and unmanageable admin environment.
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Goal: Enable user-level automation settings, allowing Admins to define global triggers while Users define personal sequences.
Comparison
| Dimension | Before | After |
| Admin Burden | Admins create identical rules for every user. | Unified Rules: Admin defines one set of global dispositions. |
| User Flexibility | Users cannot choose their own follow-up sequences. | Empowerment: Users bind private sequences to global triggers. |
| Access Control | Centralized automation only. | Dual-Layered: Support for both Global and Personal views. |
Key Changes & Features
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[Frontend] Dual-View Interface:
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Path:
Settings - Calls (Personal) - Automation. -
Global View: A read-only sync of admin-defined rules for organizational consistency.
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Personal View: Full CRUD access for users to manage their customized automation rules.
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[Backend] Concurrent Execution:
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When a user selects a Disposition in the Dialer, the system concurrently executes all matching automations from both Global and Personal repositories.
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Core Value
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Operational Efficiency: Eliminates redundant admin tasks and simplifies workflow management.
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Accountability: Guarantees that follow-ups are correctly routed to the representative who made the initial contact, ensuring a seamless conversion funnel.
2. Link Your Existing SuperAgent Account Within Telegram
We’ve officially enabled account linking for our Telegram Bot, allowing for a truly unified AI experience across all your devices.
Key Features:
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Chat Directly via Telegram: Simply add t.me/flashsuperagentbot to start interacting with your SuperAgent immediately.
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Seamless Account Binding: Use the
/bindcommand within the bot to quickly link your existing SuperAgent account。
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Unified Token Quota: Once linked, your interactions on Telegram will automatically draw from your SuperAgent token balance, centralizing your resource usage。
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Real-time Task Synchronization: Your entire Telegram conversation history will now sync directly to your SuperAgent Tasks. This ensures your mobile insights are captured and ready for follow-up on the web platform。