---
title: FlashRev New Weekly Update [16th December 2024 - 20th December 2024]
description:
---
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1. [Knowledge Base](https://knowledge.flashintel.ai/en/knowledge?hsLang=en)
2. [Release Notes](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en)
3. [December 2024](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#december-2024)
# FlashRev New Weekly Update \[16th December 2024 - 20th December 2024\]
### FlashRev Discover
**【FlashInfo PC】**
- The Discover tab under People Search now supports Job Changes Filter searches.
- In Account Settings, for newly added organization accounts, selecting the *show\_jp\_text* benefit will automatically use a Japanese welcome email template for email delivery.
- If the user's language is set to Japanese in Account Settings, invitations sent when adding new members via *Account Settings -> Manage Users* will use a Japanese email template.
**【[www.flashintel.ai](http://www.flashintel.ai/)】**
- **User & Plan:** Resolved mobile adaptation issues with the payment popup.
- **Search page:** Optimized query performance for the search interface, addressing delays caused by high-volume crawler requests that previously led to request backlogs and response failures.
- **Search page:** Fixed an issue where links redirecting from company names failed to display company data correctly.
- **Security:** Introduced anti-crawling measures. Excessive access frequency within a defined time frame will now trigger a Google CAPTCHA, requiring successful verification for continued access.
 
### FlashRev Engage
**1. New Call Statistics Metrics**
In this week's release, we introduce two new call statistics metrics to enhance monitoring capabilities:
- Total Wait Time
- Average Wait Time
**Definition：**
- Wait Time: Wait time is defined as the duration from when an agent is ready to make a call until a contact answers.
- Total Wait Time: This metric calculates the total duration that agents wait before a contact answers the call, providing a comprehensive view of all wait times throughout the day.
- Average Wait Time: This metric offers insight into the average time agents spend waiting for contacts to answer, helping to identify trends and areas for improvement.
**Benefits of These Metrics:**
- Enhanced Monitoring: Administrators can better observe how much time agents spend on hold each day, identifying potential inefficiencies in the calling process.
- Identifying Issues: By analyzing total and average wait times, administrators can pinpoint agents whose wait times are longer than expected, enabling targeted interventions.
- Optimized Dialing Configurations: The insights gained from these metrics can inform adjustments to dialing configurations, changes to dialing lists, or even modifications to dialing numbers to improve overall efficiency.
**2. New call coach panel**
In this week's release, we introduce a more comprehensive coach panel that provides administrators with enhanced management capabilities.
**Key Features of the New Coach Panel:**
- Current Status Visibility: Administrators can now see the current status of each seat, including:
- Idle
- Waiting
- Calling
- Ended call
- Shortcut Usage Display: Administrators can view the shortcuts currently being used by each seat, facilitating better oversight of agent actions.
- Dialer Settings Overview: Easily see which dialer settings the agent is currently using, allowing for informed decision-making.
- Real-Time Dialer Settings Adjustment: Administrators can change the dialer settings of an idle seat instantly, ensuring optimal performance without delays.
- One-Click Synchronization: A new feature allows for the one-click synchronization of the administrator's dialer settings to a specified user, simplifying the process of ensuring consistency across the team.
-
**Benefits of This Update：**
- Unified Management: The enhanced coach panel allows for more streamlined and unified management of agents, making it easier for administrators to oversee operations.
- Improved Efficiency: With real-time adjustments and comprehensive visibility, administrators can respond more quickly to issues and optimize agent performance.
- Enhanced Monitoring: The ability to track seat statuses and settings ensures that administrators have the information they need to support their teams effectively
**3. Optimization of Multi-Step Sequence Loading & Saving Speed**
In this week's release, we have made significant improvements to the speed of viewing and editing multi-step sequences.
**Key Enhancements:**
- Faster Loading: Users will experience dramatically improved loading speeds when accessing sequences, especially those with more than 15 steps.
- Quicker Step Addition: The process of adding more steps to a sequence is now much faster, reducing any lag previously encountered during content loading.
*before update*
*after update*
- [Get Started](https://knowledge.flashintel.ai/en/knowledge/get-started?hsLang=en#main-content)
- [GTM - Go-to-Market Basics](https://knowledge.flashintel.ai/en/knowledge/get-started?hsLang=en#gtm-go-to-market-basics)
- [Discover Tab](https://knowledge.flashintel.ai/en/knowledge/discover-tab?hsLang=en#main-content)
- [People Search](https://knowledge.flashintel.ai/en/knowledge/discover-tab?hsLang=en#people-search)
- [Company Search](https://knowledge.flashintel.ai/en/knowledge/discover-tab?hsLang=en#company-search)
- [In-Market-Timing Engine](https://knowledge.flashintel.ai/en/knowledge/discover-tab?hsLang=en#in-market-timing-engine)
- [Data Governance](https://knowledge.flashintel.ai/en/knowledge/discover-tab?hsLang=en#data-governance)
- [Engage Tab](https://knowledge.flashintel.ai/en/knowledge/engage-tab?hsLang=en#main-content)
- [Deliverability Strategies](https://knowledge.flashintel.ai/en/knowledge/engage-tab?hsLang=en#deliverability-strategies)
- [Parallel-Dialer](https://knowledge.flashintel.ai/en/knowledge/engage-tab?hsLang=en#parallel-dialer)
- [Sequences](https://knowledge.flashintel.ai/en/knowledge/engage-tab?hsLang=en#sequences)
- [Connection Guide](https://knowledge.flashintel.ai/en/knowledge/engage-tab?hsLang=en#connection-guide)
- [Meetings](https://knowledge.flashintel.ai/en/knowledge/engage-tab?hsLang=en#meetings)
- [LinkedIn Automation](https://knowledge.flashintel.ai/en/knowledge/engage-tab?hsLang=en#linkedin-automation)
- [List Tab](https://knowledge.flashintel.ai/en/knowledge/list-tab?hsLang=en#main-content)
- [List Management](https://knowledge.flashintel.ai/en/knowledge/list-tab?hsLang=en#list-management)
- [CSV Enrichment](https://knowledge.flashintel.ai/en/knowledge/list-tab?hsLang=en#csv-enrichment)
- [CRM List](https://knowledge.flashintel.ai/en/knowledge/list-tab?hsLang=en#crm-list)
- [Integrations](https://knowledge.flashintel.ai/en/knowledge/integrations?hsLang=en#main-content)
- [Zapier](https://knowledge.flashintel.ai/en/knowledge/integrations?hsLang=en#zapier)
- [HubSpot](https://knowledge.flashintel.ai/en/knowledge/integrations?hsLang=en#hubspot)
- [App and Extension](https://knowledge.flashintel.ai/en/knowledge/app-and-extension?hsLang=en#main-content)
- [Chrome Extension](https://knowledge.flashintel.ai/en/knowledge/app-and-extension?hsLang=en#chrome-extension)
- [Strategies](https://knowledge.flashintel.ai/en/knowledge/strategies?hsLang=en#main-content)
- [Account-based Marketing](https://knowledge.flashintel.ai/en/knowledge/strategies?hsLang=en#account-based-marketing)
- [Tutorial & Walkthrough Videos](https://knowledge.flashintel.ai/en/knowledge/tutorial-walkthrough-videos?hsLang=en#main-content)
- [Onboarding](https://knowledge.flashintel.ai/en/knowledge/tutorial-walkthrough-videos?hsLang=en#onboarding)
- [Release Notes](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#main-content)
- [August 2023](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#august-2023)
- [September 2023](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#september-2023)
- [October 2023](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#october-2023)
- [November 2023](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#november-2023)
- [December 2023](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#december-2023)
- [January 2024](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#january-2024)
- [February 2024](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#february-2024)
- [March 2024](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#march-2024)
- [April 2024](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#april-2024)
- [May 2024](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#may-2024)
- [June 2024](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#june-2024)
- [July 2024](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#july-2024)
- [August 2024](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#august-2024)
- [September 2024](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#september-2024)
- [October 2024](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#october-2024)
- [November 2024](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#november-2024)
- [December 2024](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#december-2024)
- [January 2025](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#january-2025)
- [February 2025](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#february-2025)
- [March 2025](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#march-2025)
- [April 2025](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#april-2025)
- [May 2025](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#may-2025)
- [June 2025](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#june-2025)
- [July 2025](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#july-2025)
- [August 2025](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#august-2025)
- [September 2025](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#september-2025)
- [October 2025](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#october-2025)
- [November 2025](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#november-2025)
- [December 2025](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#december-2025)
- [January 2026](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#january-2026)
- [February 2026](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#february-2026)
- [March 2026](https://knowledge.flashintel.ai/en/knowledge/release-notes?hsLang=en#march-2026)
- [Contact us](https://knowledge.flashintel.ai/en/knowledge/contact-us?hsLang=en)
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